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Add Phones and Devices for Two-Step Verification - Knowledgebase / Accounts and Passwords / Two-Step Verification - OIT Service Center

Add Phones and Devices for Two-Step Verification

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These instructions assume that you are already using Two-Step Verification and would like to add additional phones or tablets. If you've never used Two-Step and are being prompted to complete the setup for the first time when you try to log into a Brown service, see this article instead: Set Up Two-Step Verification If Auto-Enrollment Occurs.

You can repeat this process for each of your phone numbers or devices.

Part 1: Using a Smartphone or Tablet? Install the Duo app.

If you're enrolling a landline, or an older cell phone like a flip phone, skip to the next part. 

  1. If you are enrolling a smartphone (recommended if you have one), install the Duo Mobile App on the phone using the appropriate link: iPhone/iPad | Android

Out of room on your phone? Don't want to install an app? You can continue the setup anyway (skip step 5 in the next section, too). You will miss out on the ultra-convenient push notifications and offline features provided by the app, but you can still receive a phone call or text.

Part 2: Add Your Device or Phone Number

  1. Go to https://myaccount.brown.edu/profile/twostep and log in

    (if typing the address instead of clicking the link, make sure to include the "s" in httpS)

  2. Under Add a New Device, select the type of device you are adding (for example, "Smart phone" or "Tablet").

  3. Provide information about your phone or device. For example, if I were to add an iPhone, I might fill out the form like this. The Device Name field is just for your reference. I chose the name "My iPhone" to make it easier for me to identify the phone in the future.
    International number? Add a + in front of your country code (for example, a German number would start +49).

  4.  If this number doesn't belong to a smartphone, you are done! 
    If you entered a shared phone number that is already registered by someone else, you will need to receive a text or phone call at that number to prove that it is your number. Read the text on the screen for guidance.
    If you added a smartphone or tablet, you need to complete a final step described here. You will see a QR code (black and white square) after submitting the form.

Part 3: Set up Duo Mobile

  1. On your smartphone / tablet, open the Duo Mobile app you installed in part 1.

  2. Select Set up account (not "I have existing accounts") and select the Use a QR code option.

  3. Allow notifications and camera if prompted.

  4. On the MyAccount website, click Activate below the device you just added. It will display a QR code.

  5. Hold your smartphone / tablet up to the computer screen to scan the QR code - it will happen almost instantly.
     

Now your phone is paired with your Brown account! You can repeat to add more phone numbers or devices.

What happens next? How do I use this?

See the article Use Two-Step Verification For Your Brown Account to learn how to use two-step when you log into a Brown service.

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