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Report a Service Outage - Knowledgebase / Desktop Computing and Printing / Support - OIT Service Center

Report a Service Outage

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Something not working?

First..

If you suspect a service is down, please check to see if it has already been reported on our Status Page (a Brown login is required).

Let someone know.

If this is not a reported outage, contact the IT Service Center.

If this is occurring outside of business hours, call (401) 863-4357 and press option 0. This will route your call to an answering service that can inform us of the outage.

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Contact the OIT Service Center

Phone: 401-863-4357

Email: help@brown.edu

Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

https://it.brown.edu/get-help

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.