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Report a Service Outage - Knowledgebase / Desktop Computing and Printing / Support - OIT Service Center

Report a Service Outage

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If you suspect a service is down, please:

Visit our IT at Brown website to see if it's already been reported.

 Look at the Alerts column on the right of the homepage.   If posted, you will see the status updated there when resolved.

If it is not reported contact the IT Service Center.

During business hours, call us at (401) 863-4357 or chat us.

Outside of business hours, call (401) 863-4357 and press option 0. This will route your call to an answering service who can inform us of the outage.

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Contact the OIT Service Center

Phone: 401-863-4357

Email: help@brown.edu

Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

https://it.brown.edu/get-help

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.