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Get Started with Zoom Web Conferencing - Knowledgebase / Phones & Conferencing / Zoom Web Conferencing / Overview for Zoom at Brown - OIT Service Center

Get Started with Zoom Web Conferencing

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Zoom is a web conferencing product available for all Brown faculty, staff, and students.

To use Zoom, you need to install an app on your computer or mobile device. We recommend doing this before you host or join your first meeting.

Table of Contents:

Install Zoom on Your Computer 

  1. Download the app from the Brown Software Catalog (preconfigured) or from Zoom. After installing the app, you will see a login screen. 
  2. Click Sign In with SSO.

  3. When prompted for a domain, type and enter your Brown username and password.

  4. If you're on a Windows computer: go to settings (gear on top right) and check “Start Zoom When I Start Windows.”

Getting Started on a Computer: Articles from Zoom

Install Zoom on a Mobile Device

  1. Install the app at one of these links: iOS | Android
  2. Tap Sign In.
  3. Tap the SSO option.
  4. When prompted for a company name, enter and click Continue.
  5. Enter your Brown username and password. 

Getting Started on a Mobile Device: Articles from Zoom

Access Zoom from a Web Browser

You need to install the app as described above to host a meeting. But if you’re just scheduling a meeting or changing your account preferences, you can do so from any web browser.

  1. Visit and click Log In.
  2. Log in with your Brown username and password.

Use Zoom

Now that you’re set up with Zoom, you’re probably wondering how to use it. 

Buttons in your Zoom app will allow you to easily start, schedule, or join meetings. 

We also recommend the following Zoom articles:

Test your Zoom Connection

You can join a test Zoom meeting to confirm that your internet connection, microphone and webcam are functioning properly here:

Simply click "join" 

If it is your first time using Zoom you might be prompted to sign in and download the Zoom application to enter the a test meeting.

Zoom Training options

Zoom offers both online live training sessions and previously recorded sessions you can access at anytime.

  • Access recorded training videos on demand by going here!
  • Take an online live training session, where you can ask a Zoom expert your own questions.  Register  here!
  • Zoom has helpful one minute video tutorials on a variety of topics.


Help From Zoom?

Zoom has a great vendor support page, visit  to view their articles or start a chat with a Zoom expert!

Need Additional Help?

Brown's IT Service Center can assist you!

  • Submit a ticket here by clicking on  "Submit A Request Ticket" at the top of this article
  • Start a live chat by clicking on "Help" located at the bottom right corner of this page.
  • Need Equipment for your Zoom? The Service Center has loaner equipment options for you. Learn more at
  • To view all of Brown's knowledgebase articles on Zoom, go here.

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Contact the OIT Service Center

Phone: 401-863-4357


Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.