Download the App
Within the app store, search for F5 Big-IP Edge Client and install the app by that name--or you can click the icon below. You will be prompted for your Apple ID password.
The app will install and be placed on one of your home screens.
Launch Edge Client
Once launched, you will see a User Agreement prompt that you will have to press Enable to proceed; this will allow the Edge Client to create the VPN. You will now have to configure the app to connect to your VPN.
Click on the (i) symbol in the Configuration box and press on Add Configuration… A popup will display prompting for the connection information.
Insert the following information and leave all other settings as default:
- Name: Brown
- Server: vpn.brown.edu
- Web Logon: Enable/Check
Click Save on the top right-hand corner of this popup and it will start the VPN connection. You can disconnect at any time when finished.
You will be prompted for your username and password upon connecting. It will also perform a two-step challenge.
Troubleshooting Two-Step Verification and Errors
When accepting a Duo Push within the app, swipe down on the notification and press Accept. DO NOT tap on the notification as this will result in an error message when returning to the VPN app.
Another workaround you can do is to use a bypass code generated by the Duo Mobile app prior to connecting to the VPN:
- Open the Duo Mobile app
- Tap on the Brown University so that it drops down and provides you with a temporary bypass code
- Copy/write down the provided code
- Immediately go into the VPN app and proceed with authentication
- When you get to the two-step part, choose the Passcode option and paste/type in the previously provided passcode