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Use Two-Step Verification When Traveling - Knowledgebase / Accounts and Passwords / Two-Step Verification - OIT Service Center

Use Two-Step Verification When Traveling

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If You Have a Smartphone

A smartphone can be used to verify your login while traveling even if you do not have a data or internet connection. Here's how:

  1. Open the Duo Mobile app
  2. Click the key icon next to your Brown account
         
  3. The displayed code is a one-time use code that you can use as a passcode when prompted by Two-Step.
       


  • Again, this does NOT require any data or connectivity, it can be done when your phone is offline.
  • If you change your SIM card to an international SIM, this method of using two-step will continue to work without additional setup. However, other methods (like texting or phone call) will understandably stop working if you have a new SIM card.

 

If You Do Not Have a Smartphone

You can use the printable codes from MyAccount.

 

If You Have an International Number

You can register for Brown's Two-Step Verification with an international number.

It should be entered with a + in front of the country code. For example, a German number may look like this:

  

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Contact the OIT Service Center

Phone: 401-863-4357

Email: help@brown.edu

Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

https://it.brown.edu/get-help

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.