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Update Your Personal Information - Knowledgebase / Accounts and Passwords / Brown Account - OIT Service Center

Update Your Personal Information

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Keeping basic information like your personal email address or phone number updated at Brown is important for a variety of reasons.  One of the most important of these is the ability to perform password resets on your own, preventing you from being locked out of your Brown account. Please see the chart below for the right place to update your information.


Brown Community Member

System of Record /Instructions

Office Responsible for Record


Graduate students

Medical students

Enter your cell phone number in Banner, on the Personal Information tab:

Email addresses can only be updated by emailing




Enter your contact information in Workday

In Workday, select Personal Information -> Change Contact Information -> Click the Edit button -> Add your non-Brown phone and/or email address under the Home Contact Information section

For more information on how to update your personal information in Workday please review this video.


Affiliated personnel

Sponsored IDs like temporary workers and community affiliates should work with their sponsor to update their information, or email the card office at



Log into the MyBrown site at and update your personal contact information. You may also email

Changes will be in a pending state for at least 48 hours before the database is updated.


Faculty and staff can also update the office hours, personal cell, or website listed in the Brown directory at

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Contact the OIT Service Center

Phone: 401-863-4357


Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.