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User Roaming Profile Reset - Knowledgebase / Desktop Computing and Printing / Computing Labs - OIT Service Center

User Roaming Profile Reset

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If you are instructed by IT staff to reset your roaming profile, follow the steps below. This may help you access the service if your profile has grown too large or has become corrupt. 

This button will delete your Roaming Profile for Brown's RemoteApp service. It will delete your application settings and custom configurations from RemoteApps that you have used, so some configurations may be lost and require reset. Only reset your profile if directed by IT staff.

  1. Go to:  https://myaccount.brown.edu/
  2. Select option “Log in and Manage Account”

3.  Log in using your Brown credentials

4.  Select “Roaming Profile” on the left

5.  Click “Delete” to delete your roaming profile

6.  Click “OK” to continue

This process will delete your roaming profile data and should eliminate errors such as:

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Contact the OIT Service Center

Phone: 401-863-4357

Email: help@brown.edu

Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

https://it.brown.edu/get-help

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.