If you are instructed by IT staff to reset your roaming profile, follow the steps below.
- Go to: https://myaccount.brown.edu/
- Select option “Log in and Manage Account”
3. Log in using your Brown credentials
4. Select “Roaming Profile” on the left
5. Click “Delete” to delete your roaming profile
6. Click “OK” to continue
This process will delete your roaming profile data and should eliminate the error: