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Troubleshooting Planon in Firefox - Knowledgebase / Desktop Computing and Printing / Hotel Workspaces - OIT Service Center

Troubleshooting Planon in Firefox

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Currently, there's an issue when attempting to access Planon in Firefox when using the Brown URL: https://planon.brown.edu.

Workarounds

Use another browser

No other major browsers have been reported with having an issue with the Planon website (e.g. Chrome, Safari, Edge, etc.).

Use the unbranded URL

You can also bookmark the following URL which should allow the site to render in Firefox.

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Contact the OIT Service Center

Phone: 401-863-4357

Email: help@brown.edu

Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

https://it.brown.edu/get-help

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.