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Slow/Spotty Network performance - Knowledgebase / Troubleshooting / Network Issues - OIT Service Center

Slow/Spotty Network performance

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If you are seeing spotty performance while on the Brown wireless network please try the following 

trouble shooting steps


  1. Reboot your device
  2. Clear Cookies and Cache in your Browser
  3. Run a speed test (go to google and search for speed test. Use the first result)
  4. Does issue occur when performing a specific task (playing a game, streaming a movie) or is it consistent no matter what task is performed
  5. Update/reinstall drivers on NIC
  6. If the issue is on the wireless Brown network reinstall the profile via Cloudpath (https://wifi.brown.edu/)
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Contact the OIT Service Center

Phone: 401-863-4357

Email: help@brown.edu

Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

https://it.brown.edu/get-help

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.