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Get Started with Pinnacle - Knowledgebase / Business Systems / Pinnacle - OIT Service Center

Get Started with Pinnacle

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Pinnacle is a system used by CIS to bill some departments. If you don't yet have access, you can request access online.

You can log in to Pinnacle at  with your Brown username and password.

**NOTE  In order to access your Pinnacle bill via the web; you must be using
version 5.5 or higher of Internet Explorer. Do not use Google Chrome.

Firefox can work with Pinnacle, but it requires some modification.
Open a new tab.
Type in about:config in the URL field and press enter.
Click on "I'll be careful, I promise!"
Search for security.tls
Change the value of security.tls.version.fallback-limit from 3 to 1.
You may need to restart Firefox for this change to take affect.  

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Contact the OIT Service Center

Phone: 401-863-4357


Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.