During non-business hours, the Office of Information Technology (OIT) refreshes data and may perform system maintenance.
You should not schedule or subscribe to a report during the times on this page, as the run may fail or not run at all.
Tip: Schedule or subscribe to reports after 8:00 AM to avoid conflicting with the data refresh schedules and maintenance windows.
Maintenance Outage
OIT takes Cognos Analytics Production offline for maintenance as needed during non-business hours listed below.
Users Affected | Schedule | Impact on Records |
All Cognos Analytics users | Weekdays: 5 AM–8 AM | OIT will notify users of a planned outage via a Statuspage alert. Users should subscribe to Cognos alerts. During a maintenance outage, scheduled reports will fail or not run. |
Data Refresh Schedules
The following table lists the windows when OIT refreshes data sources used by Cognos Analytics Production. These occur regularly—OIT will not notify you each time they run.
Avoid scheduling reports to run for the package(s) you report against during these times.
Tip: View the package your report uses in the report properties, on the Report tab under Source.
| Data Load | Schedule and Duration (approx) | Affected Users/ Packages (data) | During data load, schedules/ subscriptions will... |
|---|---|---|---|
| C-CURE Transactions Load | 2:00 AM, 2nd day of month Duration: 5 min | Brown Card Entrance Activity folder users Package: C-CURE Transactions | Run—data may be inaccurate or incomplete |
| Coeus Data Warehouse Load | 11:00 PM, weekdays Duration: 60 min | Coeus reporting users Packages: •IRB* •IACUC* •Sponsored Projects InfoEd reporting users Packages: •Conflict of Interest •Lab Animals | Not run, or be terminated *Data in these legacy packages is not refreshed, however, during this data load reports against these packages will fail. |
| Course Feedback Load | 6:00 AM daily Duration: 19 min | Course Feedback Reports users Package: TPAC Teaching Evaluations | Run—data may be inaccurate or incomplete |
| Event Scheduling* | 4:30 AM, Sun–Fri Duration: 1 min | 25Live and Scheduling Office reports users Package: Event Scheduling* | Run—data may be inaccurate or incomplete *This package includes Banner ODS data items in certain query subjects. Reports with these data items are affected by the ODS (Banner) Refresh and ODS (Banner) Load windows below. |
| Huron Load | 3:00 AM daily Duration: 25 min | Human Subjects reports users Package: Human Subjects | Run—data may be inaccurate or incomplete |
| InfoEd Security ETL | 3:00 AM daily Run Time: 11 min | InfoEd Security Reports Users Package: InfoEd Security | Run—data may be inaccurate or incomplete |
| ODS (Banner) Refresh* | 11:00 PM, Sun–Fri Duration: 4.5 hours | Banner reporting users ODS Packages: | Not run, or be terminated *These packages also contain Banner real-time data, which is refreshed every 30 minutes (:15 and :45 minutes past the hour). This frequent refresh does not adversely affect subscriptions or scheduled reports and can be ignored when you specify a run time. **Faculty Appointments package accesses ODS (Banner course offering data) through a database link, which means that reports against this package will run during the refresh and load windows, but ODS data may be incomplete/inaccurate. |
| ODS (Banner) Load* | 5:00 PM, Sat Duration: 9 hours | ||
| Person Information Load | 3:30 AM, Mon–Sat Duration: 3 min | Brown Card Entrance Activity folder users Package: C-CURE Transactions | Run—data may be inaccurate or incomplete |
| Workday Academics Load | 4:30 AM, daily Duration: 2 min | Faculty Affairs Reports Users Packages: •Faculty Appointments •Student | Run—data may be inaccurate or incomplete |
Why don't I see a data refresh schedule for my package?
Some packages are not refreshed because:
- they report directly against live Production data
- the data does not change, like historical data from legacy systems
See Package Data Sources & Refresh Schedules for details about a specific package.
Data Refresh Schedules for Non-Production Environments
If you work in Cognos Analytics QA or Development, see data refresh schedules for non-production environments.