During non-business hours, the Office of Information Technology (OIT) refreshes data and may perform system maintenance.
You should not schedule or subscribe to a report during the times on this page, as the run may fail or not run at all.
Tip: Schedule or subscribe to reports after 8:00 AM to avoid conflicting with the data refresh schedules and maintenance windows.
Maintenance Outage
OIT takes Cognos Analytics Production offline for maintenance as needed during non-business hours listed below.
Users Affected | Schedule | Impact on Records |
All Cognos Analytics users | Weekdays: 5 AM–8 AM | OIT will notify users of a planned outage via a Statuspage alert. Users should subscribe to Cognos alerts. During a maintenance outage, scheduled reports will fail or not run. |
Data Refresh Schedules
The following table lists the windows when OIT refreshes data sources used by Cognos Analytics Production. These occur regularly—OIT will not notify you each time they run.
Avoid scheduling reports to run for the package(s) you report against during these times.
Tip: The packages used in a Team content folder are listed in the folder description. You can view the package a report uses in the report properties, on the Report tab under Source.
| Affected Users/ Packages (data) | Schedule | Data Load | During data load, schedules will... |
|---|---|---|---|
| Brown Card Entrance Activity folder users Package: C-CURE Transactions | 2:00 AM, 2nd day of month Duration: 5 min | Load C-CURE card swipe transactions from month just completed into C-CURE Oracle data mart (GENDM) | Run—data may be inaccurate or incomplete |
| Course Feedback Reports users Package: TPAC Teaching Evaluations | 6:00 AM daily Duration: 19 min | Load new/modified data from EvaluationKIT and Banner ODS into Course Feedback data mart (Snowflake) | Run—data may be inaccurate or incomplete |
| 25Live and Scheduling Office reports users Package: Event Scheduling* | 4:30 AM, Sun–Fri 3:00 AM, Sat Duration: 1 min | Load new/modified data from 25Live into Event Scheduling data mart (GENDM)* | Run—data may be inaccurate or incomplete |
| Agreements, Grants, and Human Subjects reports users Packages: Agreements Grants Human Subjects Huron Research Suite Security | 3:00 AM daily Duration: 50 min | Populate Agreements, Grants, and Human Subjects data marts (Snowflake) with data from Huron Research Suite and Workday | Run—data may be inaccurate or incomplete |
| InfoEd reporting users Packages: Conflict of Interest Lab Animals | 11:00 PM, Mon–Fri Duration: 30 min | Populate Lab Animals and COI data marts in Oracle Coeus Data Warehouse with data from InfoEd | Run—data may be inaccurate or incomplete |
| InfoEd Security Reports Users Package: InfoEd Security | 3:00 AM daily Run Time: 11 min | Populate InfoEd Security data mart in Snowflake with data from InfoEd | Run—data may be inaccurate or incomplete |
| Banner reporting users ODS Packages: Accounts Receivable* Admission* Continuing Education* Course Evaluation Course Proposal Course Proposal (Departmental) Event Scheduling (only certain query subjects include ODS data) Faculty Appointments (course offering data)** Financial Aid* GSIM GSIM Post 2015 Pre-College and UG Programs Registration Override Requests* Student* Student (Departmental) | 11:00 PM, Sun–Fri Duration: 4.5 hours | Refresh Banner ODS with new/modified data from Banner | Not run, or be terminated *These packages also contain Banner real-time data, which is refreshed every 30 minutes (:15 and :45 minutes past the hour). This frequent refresh does not adversely affect subscriptions or scheduled reports and can be ignored when you specify a run time. **Faculty Appointments package accesses ODS (Banner course offering data) through a database link, which means that reports against this package will run during the refresh and load windows, but ODS data may be incomplete/inaccurate. |
| 5:00 PM, Sat Duration: 9 hours | Populate Banner ODS with data from Banner | ||
| Brown Card Entrance Activity folder users Package: C-CURE Transactions | 3:30 AM, Mon–Sat Duration: 3 min | Load new/modified person information into C-CURE data mart (GENDM) from OIM staging tables, Banner ODS, and Faculty Appointments data mart | Run—data may be inaccurate or incomplete |
| Faculty Affairs Reports Users Packages: Faculty Appointments Student | 2:00 AM, daily Duration: 2 min | Load data from Workday (via Oracle staging tables) into Faculty Appointments data mart (GENDM) | Run—data may be inaccurate or incomplete |
Why don't I see a data refresh schedule for my package?
Some packages are not refreshed because:
- they report directly against live Production data
- the data does not change, like historical data from legacy systems
See Package Data Sources & Refresh Schedules for details about a specific package.
Data Refresh Schedules for Non-Production Environments
If you work in Cognos Analytics QA or Development, see data refresh schedules for non-production environments.