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Atlassian Accounts (including Bitbucket) - Leaving Brown - Knowledgebase / Alumni - OIT Service Center

Atlassian Accounts (including Bitbucket) - Leaving Brown

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Brown is not able to assist with restoring access to Atlassian products (Bitbucket, Jira , Trello, etc.) following a departure from Brown. Once your @brown.edu email address is no longer available, access will end.


Prior to the closure of your @brown.edu email address, please take steps to copy any repositories, notes, or data to a personal (non-Brown) account.


If your @brown.edu account has already closed, the following options are available to recover Bitbucket repositories:

  1. Have the owner of the Bitbucket repository grant access to the your personal account (not @brown.edu
  2. OIT can temporarily (72 hours) extend your @brown.edu email to  transfer the ownership of the repository to a personal account. 
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Phone: 401-863-4357

Email: help@brown.edu

Location: Page Robinson Hall - 69 Brown St., Room 510

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https://it.brown.edu/get-help

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.