Brown is not able to assist with restoring access to Atlassian products (Bitbucket, Jira , Trello, etc.) following a departure from Brown. Once your @brown.edu email address is no longer available, access will end.
Prior to the closure of your @brown.edu email address, please take steps to copy any repositories, notes, or data to a personal (non-Brown) account.
If you still have access to your @brown.edu account, you can follow the instructions in this Atlassian article to transfer your Bitbucket repository to a non-Brown account:
https://support.atlassian.com/bitbucket-cloud/docs/transfer-repository-ownership/
If your @brown.edu account has already closed, the following options are available to recover Bitbucket repositories:
- Have the owner of the Bitbucket repository grant access to the your personal account (not @brown.edu)
- OIT can temporarily (72 hours) extend your @brown.edu email to transfer the ownership of the repository to a personal account.