Install and Configure the Planon Live App
- Download the Planon Live app in your device's app store:
- Open the app and enter https://planon.brown.edu into the Company URL field
- Enter your Brown Username / Password to log in.
Report a Residence Hall Issue to Facilities
- From the bottom menu, select the Scan button
- With your phone camera, scan the QR code on a residence hall room or restroom
- Select Res Hall Facilities Request
- Provide the request information about your issue.
Get Help
Have questions about a service request or need to report an emergency?
Contact Facilities' Service Response Center at (401) 863-7800.
Need technical assistance? Contact the IT Service Center.