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Request a New Digital Sign - Knowledgebase / Video and Audio / Digital Signage - OIT Service Center

Request a New Digital Sign

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Brown has an enterprise digital signage system on campus.  Departments manage their own signs and content but the content management system is managed by OIT. 

We recommend that you involve your department's IT support person (ITSC or DCC) in this process.

Ordering a Display (Screen)

If you don't yet have a TV screen, contact our AV vendor Shanix for an onsite visit to discuss your objectives and options. They will assess the location, discuss your needs, and offer you a quote for the screen and installation.

After ordering the TV, you will also order a player following the instructions in the next section.

Ordering a Player (Chromebox)

If you're ordering a new player or replacing an existing one, email oit-hardware-services-request@brown.edu and include the following information:

  • Department
  • Cost center / Worktag to charge
  • Building name
  • Building address
  • Room number or location inside the building (example: first floor, main hallway near elevator) 
  • Contact who will be picking up the player from 200 Dyer - if Shanix is installing the screen, they can also pick up your player
  • Contact who will put content on the sign
  • Technical contact (department ITSC / DCC)

Departments with existing screens can also hire Shanix to install the player if it's in a difficult to reach location.

Associated Costs

OIT pays for the digital signage software. However, there are some costs associated with setting up a new sign. These one-time costs include:

  • Purchasing and installing the TV (if one is not already there) and sign player
  • If applicable, running power to the sign location
  • If applicable, installing a network connection at the sign location (only needed if wifi is not available) 

Management and Access

If you already have a sign but need access to post content, you can submit a Computing Accounts Access Request Form and choose Digital Signage from the list of applications.

Support and Resources

As your sign is set up, you will also want to familiarize yourself with the system - a good place to start is the article Get Started with Digital Signage. We also urge you to read Brown's Digital Signage Protocol and Best Practices documentation before creating content.

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Contact the OIT Service Center

Phone: 401-863-4357

Email: help@brown.edu

Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

https://it.brown.edu/get-help

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.