JSM : Alert Rules 

Jira Service Management offers four contact methods that you can use for alert notifications:

• Email
• SMS
• Voice phone calls
• Mobile push notifications

Each member of your team can add or edit their contact methods anytime through their notifications page. Your email address is your default contact method. 

The Alert notifications tab

To access your alert notification preferences on a computer:

1. Access your settings by visiting https://brown.atlassian.net/jira/settings/personal/alert-notifications

2. Open the Alert notifications tab and define the following:

   1. Contact methods
   2. Notification rules
   3. Mute and quiet hours
   4. Notification forwarding rules

To access your alert notification settings on Jira Cloud mobile:

1. Select Profile settings on the navigation menu.

2. Open Notification settings and you’ll find the following:

   1. Contact methods
   2. Notification forwarding
   3. Mute
   4. Quiet hours
   5. Sounds