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How to Enroll Your Brown-Issued iPhone/iPad - Knowledgebase / Phones & Conferencing / Mobile Devices - OIT Service Center

How to Enroll Your Brown-Issued iPhone/iPad

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Setup

iOS/iPadOS devices issued to staff and faculty are registered with Brown's device management service and will prompt to enroll during setup. Please follow the on-screen instructions which should look something like the steps depicted below.

Tap "Enroll this iPad"

When prompted, sign in with your "Brown Microsoft account", for example: jcarberr@ad.brown.edu

Enter your "Brown Microsoft account" password

Complete the Duo second-factor authentication

Tap "Yes"

Wait for device enrollment to complete and click through the remainder of Setup Assistant steps to complete setup






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Contact the OIT Service Center

Phone: 401-863-4357

Email: help@brown.edu

Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

https://it.brown.edu/get-help

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.