Skip to main content

Getting Started with Pinnacle + User Guide 2025 - Knowledgebase / Business Systems / Pinnacle - OIT Service Center

Getting Started with Pinnacle + User Guide 2025

Authors list

Pinnacle is OIT's billing system, used to provide departments with a monthly summary of charges for various campus services.  

If you don't yet have Pinnacle access, you can submit an access request, and under Applications, select “OIT Billing Service (Pinnacle)”.

Once you have access, you can log in to Pinnacle using your Brown username and password. 

Please note:  Google Chrome is the recommended browser for Pinnacle.


In Pinnacle, you can:


For more information on OIT Billing, please visit our website.

For questions about your OIT charges or account changes, please submit a ticket.

For all other questions, please contact oit-billing@brown.edu.

Helpful Unhelpful

15 of 26 people found this page helpful

Send us a note about this article

Contact the OIT Service Center

Phone: 401-863-4357

Email: help@brown.edu

Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

https://it.brown.edu/services/oit-service-center

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.