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Get Started with Qualtrics at Brown - Knowledgebase / Email and Collaboration / Qualtrics - OIT Service Center

Get Started with Qualtrics at Brown

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How to Access Qualtrics

To access Qualtrics, visit and log in with your Brown username and password.

If it is the first time you are logging in, you will be asked whether you already have a Qualtrics account. If you do not, choose “I don’t have a Qualtrics account.”

If you already have a Qualtrics account which you set up before Brown purchased an enterprise license, you can import your existing data by selecting “I already have a Qualtrics account.” If you do so, you will access your data in the future by logging in at with your Brown username and password.

How to Use Qualtrics

Qualtrics has very thorough and clear documentation on how to use its survey tool. Visit to access documentation and online training.

Logging Out: Like many other services set up with single sign on, Qualtrics’ Logout functionality does not work as expected in Qualtrics at Brown. To effectively log out, you must completely quit your browser.

Brown Qualtrics accounts are intended only for use related to your role at Brown as student, staff, or faculty. It is governed by all Brown policies, but the following are especially pertinent to its functionality:

Please note that Brown will not load or provide any email lists (e.g, all students, subsets of students) into Qualtrics because requests for that type of data and bulk emails require the approval and support of a senior University administrator.


If you have problems accessing Qualtrics with your Brown username and password, contact the IT Service Center.

If you have questions about using Qualtrics, technical issues with the tool, or feature requests, click the Support and Feedback link on the top right when you are logged into Qualtrics. You can also call 800-340-9194 or email

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Contact the OIT Service Center

Phone: 401-863-4357


Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.