Many loaner equipment transactions can now be completed online instead of visiting or calling the IT Service Center. To log in to our loaner equipment portal, simply visit brown.edu/go/myloaner. When you are prompted to log-in, click the option to Sign In with your Brown Username and Password.

The following transactions are available online:

• Customers with loaner equipment signed out can:
  • Review a list of loaner equipment signed out and check the due date
  • Request renewals of eligible loaner equipment
• Customers who plan to sign out loaner equipment can:
  • Check live availability of our most common equipment
  • Create a reservation for available loaner equipment to place it on hold for up to 24 hours
  • Join the waitlist for loaner equipment that is not currently available

For the most efficient experience, we recommend taking advantage of these self-service options. We still remain available to help with all transactions in person, over the phone or e-mail should you prefer.

The following transactions can only be completed over the phone or in our office:

• Request exceptions to our standard loaner terms and renewal limitations
• Bulk reservations of loaner equipment for registered student organizations and Brown-sponsored events
• International loaners
• Payment of overdue fines, lost/damaged equipment charges, and applicable administrative fees