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Loaner Equipment Self-Service Transactions

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Many loaner equipment transactions can now be completed online instead of visiting or calling the IT Service Center. To log in to our loaner equipment portal, simply visit brown.edu/go/myloaner. When you are prompted to log-in, click the option to Sign In with your Brown Username and Password.

The following transactions are available online:

  • Customers with loaner equipment signed out can:
    • Review a list of loaner equipment signed out and check the due date
    • Request renewals of eligible loaner equipment
  • Customers who plan to sign out loaner equipment can:
    • Check live availability of our most common equipment
    • Create a reservation for available loaner equipment to place it on hold for up to 24 hours
    • Join the waitlist for loaner equipment that is not currently available

For the most efficient experience, we recommend taking advantage of these self-service options. We still remain available to help with all transactions in person, over the phone or e-mail should you prefer.


The following transactions can only be completed over the phone or in our office:

  • Request exceptions to our standard loaner terms and renewal limitations
  • Bulk reservations of loaner equipment for registered student organizations and Brown-sponsored events
  • International loaners
  • Payment of overdue fines, lost/damaged equipment charges, and applicable administrative fees
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Contact the OIT Service Center

Phone: 401-863-4357

Email: help@brown.edu

See our availability

https://it.brown.edu/get-help

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.