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Hardware Services: How to drop off and pick up equipment - Knowledgebase / Desktop Computing and Printing / Support - OIT Service Center

Hardware Services: How to drop off and pick up equipment

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Using the 200 Dyer St. Parking and On-Site Calendar


Use the Dyer Street On-Site Calendar to schedule yourself to come to 200 Dyer during our hours of operation.

  

Click on a date you want to look at, and all available times will be visible on the eight hand side of the page

After you have selected a time that works for you, 

Click: Confirm


Fill out the appropriate information to help provide a zero touch exchange with on-site staff.
(Ticket number, Equipment order information)


Click: Schedule Event

You'll receive a confirmation email once you're complete 




Parking at 200 Dyer:


As of Sept 16, 2020, you must take a ticket to enter the lot. There is a 15 minute grace period, before there is a fee.

Parking FAQ:

Q: Do I have to pay for parking at 200 Dyer St?
A: Yes, after 15 minutes

Q: How can we access the parking lot with the arm down?
A: There is a button that can be pressed to get a parking ticket to access the lot. 

Q: How long can I park in the lot with the ticket?
A: The ticket offers a 15 minute grace period to leave the lot.

Q: What if I am going to be in the building for more than 15 minutes?
A: You could use alternative on-street parking.


Equipment deliveries and pick-up: 

Deliveries and parcel pick up can be done at the receiving doors at the rear of the building.  
Ring the buzzer next to the door and a staff member will grant access or meet you at the door. See images below of the receiving doors, signage and buzzer.


Sorry, the sign is incredibly small.







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Contact the OIT Service Center

Phone: 401-863-4357

Email: help@brown.edu

Location: Page Robinson Hall - 69 Brown St., Room 510

See our availability

https://it.brown.edu/get-help

Walk-ins Welcome! Appointments recommended.

For reserved service for a technical consult or a loaner check-out, you can schedule an appointment here.