Connect to Brown's RemoteApp Service on Mac OS X

Brown's RemoteApp service allows members of the Brown community to access applications virtually without having to fully install them on the computer. 

There are two methods of connecting to RemoteApps:

After you've connected, check out our Tips for Using RemoteApps.

Recommended Method: Microsoft Remote Desktop

Part 1: Install Microsoft's Remote Desktop Application

  1. Open the Mac App Store. You can find it by clicking the magnifying glass on the top right of your screen and searching for "App."

  2. In the App Store, search for Microsoft Remote Desktop.

  3. Click the Get button to install. (It will turn into a green "Install App" button; click it again to continue.)

The application called "Remote Desktop Connection" may come preinstalled on your computer. This is something different and will NOT WORK! Follow the above installation instructions instead to install "Microsoft Remote Desktop."


Part 2: Connect to RemoteApps using Microsoft Remote Desktop

If you regularly use the same computer to connect to your RemoteApp sessions, you can add a direct connection via the Microsoft Remote Desktop client.  This will allow you to easily access RemoteApps from your computer.

  1. From your Dock or Applications Folder, launch the "Microsoft Remote Desktop" app you installed in the previous step.

  2. Click "Remote Resouces"

  3. Fill out the form as follows:
    User name: Your Brown username
    Password: Your Brown password

  4. Click "Refresh" to create links for your available software.

  5. When launching any app for the first time, you may see the following prompt. Make sure to set the options as displayed below. The unselected options are not fully supported.

Since your username and password are saved, these applications will now be easily accessible from the Remote Resources section of the Microsoft Remote Desktop application.
After you've connected, check out our Tips for Using RemoteApps.

Alternate Method: Connect Via the Web

If you are connecting from a public computer or a device that you do not use regularly, you can access RemoteApps on the web instead of saving your username and password in the Microsoft Remote Desktop client.

  1. Install the Microsoft Remote Desktop app as described in Part 1 above.

  2. Visit and log in with your Brown username and password.
  3. Once you've logged in, you will see the RemoteApps for which you are eligible.

  4. Double-click the application you'd like to use.  
  5. You'll be prompted to download a small helper file.  
  6. When you open the file, you will be asked to log in with your Brown username and password again. You may see the following prompt. Make sure to select the options as displayed before. The unselected options are not currently fully supported.

  7. Your application will start, and you can use it in a similar fashion as if was installed locally on your own computer. 

After you've connected, check out our Tips for Using RemoteApps (below).

Using Brown's RemoteApps

  • Even though the application looks as if it's running locally on your computer, the application is actually running remotely on a computer in Brown's datacenter.  This enables us to keep the application up-to-date and conserve computing resources when they are not in use.  

  • The "My Documents" in the RemoteApp service ties in to the Documents folder in your Brown Network Home Folder.  So, you can save information between sessions, and copy and paste files into your Documents folder when needed. If you'd like to access this folder outside the RemoteApps, see our article Connecting to your Network Home Folder.

  • If you leave your RemoteApp open for more than an hour without mouse or keyboard input, you may be logged out.  However, if you have a short disconnection, you will be able to pick up right where you were - even if you switch computers.

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